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Elba joined Mi Reembolso to make a difference in the Latino community. From day one, she's been dedicated to providing excellent service and clear guidance on ITINs and taxes—areas where misinformation abounds and can create many obstacles.
"My goal is to ensure every client feels supported and informed. Working alongside nonprofit organizations to offer educational talks has been especially rewarding, as it empowers the community with essential knowledge. I take pride in being a trusted resource at Mi Reembolso, actively involved in community programs to support Latino families and entrepreneurs, and building a more prosperous future together."
"Four years ago, I was offered an amazing opportunity to join Mi Reembolso to disrupt the tax industry by brining excellence and legal expertise to the consumer market. The mission: to offer law firm level knowledge at tax business prices.
It has been such a blessing working with the company's president to build the operational structure and tax expertise of Mi Reembolso. While most of my work is behind the scenes, I occasionally get a chance to work one-on-one with clients, and that is always a wonderful experience."
Above all we uphold honesty and ethics in every transaction and interaction.
We never leave a client guessing about their tax return or business. We explain and get consent.
If we don't have the expertise in something, we won't take the job. We won't fake it till we make it.
We aim to do everything with excellence from the smallest tasks to large responsibilities.
We understand your challenges and promise to help you with compassion and kindness.
We always seek ways to enhance our knowledge, skills, and processes, so we can serve you better.
We're committed to empowering our community through educational workshops and resources. Join us for free seminars and Q&A sessions that simplify tax concepts and keep you informed. You can even request a private presentation!
We proudly collaborate with local non-profits to support those in need within our community. Our goal is to make tax, ITIN, and business guidance accessible to everyone and to uplift the organizations serving our community.
